• Bachelor's or master's degree in computer science or a related field • Experience in SAP ERP architecture, implementations, and upgrades • Knowledge of SAP Security, IT/OT standards, and ERP infrastructure • Good understanding of service support processes and SLA • Strong analytical and conceptional skills • Define solution models and architecture standards • Collaborate with stakeholders, including project managers, developers, and IT experts • Excellent communication skills in English • Good to have: • Experience in SAP ERP architecture, implementations, and upgrades • Knowledge of SAP Security, IT/OT standards, and ERP infrastructure • Good understanding of service support processes and SLA • Strong analytical and conceptional skills • Excellent communication skills